Social Media Marketing (SMM) provides a vehicle to gain attention, increase website traffic and build relationships with existing and prospective customers in an open environment.
Not only do we create content that attracts attention, we encourage readers to share it with others. A message spreads from user-to-user, resonating because it has come from a trusted, third-party source instead of somebody saying it themselves. Marketing this way promotes word-of-mouth and a buzz around a project, product or service naturally, instead of forced paid advertising. This adds trust to a message. How will social media increase productivity? Here's six reasons...
Feedback from customers
Social media is used to comment and leave feedback about brands and individuals. From conversations about your service and products to Q&A's, having a presence is essential.